Customer Support
 
 
Online User Guide Help System
 
Your first stop for answers to your questions can be found online in our User Guide located at userguide.website2go.com Here you will find: an overview of our system in "How it Works," Quick Reference guide, Frequently Asked Questions, Glossary of Web Terms, Step-by-Step Tutorial, and Help Topics which is a detailed reference of every control and feature.
 
Email Support
 
If you can't find the answer to your question in our User Guide, please use our email support system. This is the most effective means of getting our attention and ensures that every request is recorded.

You may send email to: support@website2go.com

You can also use this online form below. Please describe your problem in detail. Be sure to include a URL if a problem is on a specific web page. We will also need your email address in order to reply. Be sure to include your Account Name in the subject line of your email. You should receive a response to your request within one business day.

Subject
Your E-mail Address

 

 
 
Toll-Free Phone Support
 
We also provide toll-free phone support. To reach a support specialist during business hours (Monday through Friday, 9 a.m. to 11 p.m. Central Time) call 1-877-WEB-2002. Be sure to have your Account Name to give to the support specialist. After hours, and weekends, you can leave a message.